In today’s fast-evolving furniture industry, staying ahead means going digital. For Hanssem, South Korea’s leading home furnishing brand, this wasn’t just a trend—it was a strategic leap. Faced with outdated tools and fragmented workflows, Hanssem partnered with Coohom to embrace a full-scale digital transformation, driving efficiency, design innovation, and nationwide adoption at scale.

Digital Success at a Glance
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Pain Points Before Coohom
- System Fragmentation: Hanssem’s in-house system lacked flexibility, leading to multiple parallel systems and severe data silos. Order workflows were slow and inefficient, impacting both operations and customer satisfaction.
- Kitchen-Only Design: The original platform was kitchen-only with no rendering support, making the design process long and hard to visualize. This limited their ability to offer comprehensive, full-home solutions.
- Manual Quoting Inefficiencies: Manual quoting was time-consuming, error-prone, and often led to financial losses or operational bottlenecks, damaging both margins and customer trust.
“Our legacy system simply couldn’t meet today’s needs. These challenges were bottlenecks to our growth.”– Former Chairman, Hanssem
Coohom’s Digital Solution
1. All-in-One Platform for Seamless System Integration
Coohom delivered a single unified solution for all product categories across Hanssem, breaking down internal barriers and creating one source of truth.

- Eliminated platform fragmentation by integrating all design and sales tools.
- Centralized data across departments, from design to quotation and ordering.
- Reduced employee training time from months to just one month.
- Standardized the sales process company-wide for a consistent customer experience.
2. Full-Space 3D Design + Real-Time Rendering
Coohom enabled Hanssem to move beyond kitchen-only design by supporting full-home 3D design and instant, photorealistic rendering. Designers can now deliver stunning visuals and iterate rapidly with clients, turning ideas into reality in minutes.

- Real-time rendering delivers stunning visuals instantly.
- Design time cut to 30 mins for full spaces, 10 mins for individual rooms.
- Dramatically improved communication with customers, leading to faster approvals.
3. One-Click Smart Quoting System
Say goodbye to spreadsheets. Coohom introduced a smart, instant quoting tool that automates and error-proofs the pricing process, directly linking the 3D model to the final bill of materials.

- One-click precision pricing eliminates manual errors.
- Real-time quotes empower sales teams to close deals faster.
- Vastly increased customer confidence and conversion rates.
Digital Achievements
“Though we had long-time users of our previous system, the inefficiencies were holding us back. Digital transformation was inevitable. Coohom’s ‘what-you-see-is-what-you-get’ philosophy aligns perfectly with our brand vision—’Pre-visualize My Home.’ This was the right choice at the right time.”– Former Chairman, HANSSEM

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